Domino’s Pizza hiring 10,000 workers to meet delivery demand during coronavirus crisis
Domino's is shoring up its staff as America turns to takeout during the coronavirus pandemic
Nancy Luna, Nation's Restaurant News
Mar 19, 2020
Domino’s said it is needs to hire about 10,000 full-time and part-time workers to meet the demand for pizza delivery as America turns to takeout during the coronavirus pandemic.
“Domino’s is committed to serving local communities and providing hot pizza to everyone who is looking for a meal,” the company said. “Because of that, staffing is critical and stores across the nation are looking to hire. We want to make sure we’re not only feeding people, but also providing opportunity to those who are looking for work at this time.”
Domino’s said the need at each of its more than 6,100 U.S. locations varies by market. Open positions include delivery drivers, pizza makers, customer service representatives, managers and assistant managers. Supply chain centers are also hiring truck drivers. Company stores and franchise locations in the U.S. employ 120,000 people.
To curb the spread of the highly contagious novel coronavirus, local and state authorities have ordered restaurants to stop dine-in operations. The White House has also asked consumers to stop dining out. As a result, thousands of restaurant workers have been laid off, or seen their hours drastically reduced over the past few days.
“While many local, state, and federal rules are closing dine-in restaurants, the opportunity to keep feeding our neighbors through delivery and carryout means that a small sense of normalcy is still available to everyone,” CEO Richard Allison said in a statement.
The demand in carryout and delivery services, which represents about half of total restaurant sales, is expected to surge.
Though Domino’s is shoring up its staff, the company declined to provide metrics to show delivery and carryout orders spiking beyond normal. According to Datassential’s latest restaurant industry survey of consumer behaviors and emotions, 41% of Americans are nervous or worried to go out to eat while 27% are avoiding going out to restaurants altogether. The survey was taken March 14, before the industry crisis escalated this week.
With their own fleet of delivery drivers and the tech muscle to support rapid off-premise growth, Domino’s is one of several chains whose business model can adapt to the current COVID-19 crisis.
Other restaurant chains – especially premium and fine dining brands -- are having to reinvent menus to accommodate carryout...
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After McDonald's and Domino's, KFC goes for Zero Contact Delivery
"To ensure the health & safety of our consumers as well as team members in the current situation, we have rapidly put in place stringent operational protocols. These include sanitizing of all restaurant areas at regular intervals through the day and frequent sanitizing of tables, counters, doors, and door handles every 30 minutes," said the company's spokesperson.
Varun Jain, ETRetail (India)
March 20, 2020
New Delhi: In the rapidly evolving situation around the coronavirus pandemic throughout the country, foodservice players are taking to zero-contact delivery of the food items to their customers. The latest to join the bandwagon is quick service restaurant player KFC, which said, the company is launching ‘Zero Contact Delivery’ service, which will ensure that our trained delivery member will deliver food at the consumer's doorstep, without any contact with the consumer for prepaid orders.
According to the company, the riders will follow a strict protocol of wearing masks and hand gloves at all times during the delivery process.
"To ensure the health & safety of our consumers as well as team members in the current situation, we have rapidly put in place stringent operational protocols. These include sanitizing of all restaurant areas at regular intervals through the day and frequent sanitizing of tables, counters, doors, and door handles every 30 minutes," said the company's spokesperson...