7-Eleven tests first cashierless store at Texas HQ

The company started testing a mobile checkout app called Scan & Pay in 2018

 

By Audrey Conklin, FOXBusiness

Feb 5, 2020 

 

7-Eleven is piloting its first cashierless store for employees at its headquarters in Irving, Texas, the convenience store chain said Wednesday.

 

The company started testing a mobile checkout app called Scan & Pay at a number of Dallas locations in November 2018 and New York stores in August 2019.

 

"Retail technology is evolving at a rapid pace and customer expectations are driving the evolution," 7-Eleven President and CEO Joe DePinto said in a press release last August. "Our team is dedicated to continuing 7-Eleven's legacy of innovation with industry-leading digital solutions."

 

The store's app uses algorithms and "predictive technology" to separate individual customers' purchases from other customers' purchases. Employees are still necessary for customers who wish to purchase cigarettes, lottery tickets and other products with age limits, according to the release...

 

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