What Apocalypse? Retail Worker Pay Hits 15-Year High

U.S. paychecks surge as Walmart, Target and blue states implement minimum wage hikes.


By Matthew Townsend and Scott Lanman, Bloomberg

August 5, 2019


Despite an industry shakeout that’s been dubbed the retail apocalypse, store workers who have hung in there are seeing better pay than a generation ago, even with inflation.


Minimum wage increases by states and across major chains, like Walmart Inc. and Target Corp., coupled with a tight labor market, have jump-started the income gains. Average hourly earnings for 13.4 million non-supervisory retail workers surged 5.1% last year for the biggest advance since 1981, according to the U.S. Bureau of Labor Statistics. And they’ve kept rising, hitting $16.65 an hour in July. When adjusted for inflation, that’s the highest level since December 2003.


But it’s important to remember that while retail workers are getting paid more, there are fewer of them. The industry’s payrolls peaked in January 2017, with department stores and clothing chains hit especially hard since then. A mix of online competition, too much debt and mismanagement have recently wiped out chains such as Toys “R” Us, Bon-Ton, Payless and Gymboree. Meanwhile, operating chains, like Sears, J.C. Penney and Gap, continue to shutter underperforming stores and cut jobs. And all this has come amid the longest economic expansion in U.S. history, plus the highest sustained consumer confidence levels in two decades.


And while retail associates have made recent gains, they still earn much less than hourly workers in many other sectors. They are now making 29% less than the average for all non-supervisory employees, just a marginal improvement from 30% a decade ago. Inflation-adjusted retail wages also still have a ways to go to surpass their levels in the 1970s, even as pay for hourly workers in general last year finally passed their inflation-adjusted 1973 peak.


Retailers are still vying for workers amid historic low levels of unemployment, even with the falling total payrolls. The gig economy, powered by firms like Uber and TaskRabbit, has sucked away a lot of potential retail workers with its flexible be-your-own boss appeal. That's pushed retail job-opening rates higher than in other industries, a development that has also helped boost wages faster. Hourly pay for all non-supervisory workers rose 3.5% last year...


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