In this file:

 

·         McDonald's 'experience of the future' will have to wait: Remodels to take several years longer than announced

·         McDonald's Touchscreen Machines Test Positive for Fecal Matter, Investigation Finds

·         McDonald's slows remodeling pace

 

 

McDonald's 'experience of the future' will have to wait: Remodels to take several years longer than announced

 

Leslie Patton, Bloomberg News

via Chicago Tribune - Nov 28, 2018

 

McDonald's is slowing the pace of domestic restaurant remodels that Chief Executive Officer Steve Easterbrook has championed since he took the helm in 2015.

 

The world's biggest restaurant chain, which had originally planned to update most of its free-standing U.S. locations by 2020, is now giving its franchises until the end of 2022 to include additions like self-order kiosks, new systems for more delivery orders and extra drive-through lanes at some locations.

 

The extended timeline for the “experience of the future” remodeling comes as the burger chain faces appears to face pushback from its franchisees, who own and operate more than 90 percent of global locations. Those owners gathered in October to discuss cash flow and financial concerns, and they are scheduled to meet again next month. Although McDonald's has said it will contribute more than half of the funds to upgrade the restaurant locations for remodels completed by the end of 2020 and 40 percent for projects that take another year or two, the costs are still high for restaurant owners.

 

"This is a response to some of the franchisees' concerns," Bloomberg Intelligence analyst Mike Halen said. "The franchisees recently met because they're not happy with their profitability now. To me, this looks like an answer to that."

 

McDonald's independent group of franchisees, the National Owners Association, didn't reply to requests for comment. A spokeswoman for McDonald's declined to comment on the extended timeline but sent an emailed statement on changes at the company.

 

"Our growth strategy remains rooted in making positive food changes, offering new restaurant experiences and providing our guests better value," spokeswoman Andrea Abate wrote in the email, noting that about half of locations have been modernized already. "The adjustments we are making will allow us to continue on this path and provide greater local operator flexibility."

 

In 2017, Easterbrook said the company's goal was to remodel most of its 14,000 domestic locations to the so-called Experience of the Future look by 2020. But on the latest earnings call, the company said the upgrades were taking longer than expected, crimping sales and customer traffic for franchisees even after reopening...

 

more

https://www.chicagotribune.com/business/ct-biz-mcdonalds-remodeling-future-delay-20181128-story.html

 

 

McDonald's Touchscreen Machines Test Positive for Fecal Matter, Investigation Finds

 

By Brendan Cole, Newsweek

11/28/18

 

Touchscreens installed at McDonald’s branches in Britain have tested positive for fecal matter, an journalistic investigation has claimed.

 

Samples were taken by experts from machines at eight restaurants, including six in London and two in Birmingham.

 

Customers use the touchscreens to choose and pay for their food and then they pick up their order at the counter.

 

But Paul Matawele, senior lecturer in microbiology at London Metropolitan University, which carried out the study in conjunction with Metro.co.uk, said he was surprised at how much gut and faecal bacteria were on the machines, concluding that many people did not wash their hands before they used them.

 

Among the bacteria found were staphylococcus, which can cause  blood poisoning and toxic shock syndrome, as well as as enterococcus faecalis which “is notorious in hospitals for causing hospital acquired infections”.

 

“Seeing staphylococcus on these machines is worrying because it is so contagious," he said.

 

“It starts around people’s noses, if they touch their nose with their fingers and then transfer it to the touchscreen someone else will get it, and if they have an open cut which it gets into, then it can be dangerous."

 

Listeria was found in two London branches which Matewele said was “another rare bacterium we were shocked to find on touchscreen machines" and one which is contagious and can cause problems for people with a weak immune system.

 

“Touchscreen technology is being used more and more in our daily lives but these results show people should not eat food straight after touching them, they are unhygienic and can spread disease,” he told Metro.

 

In a statement to Newsweek, the chain said...

 

more

https://www.newsweek.com/mcdonalds-touchscreen-machines-tested-have-fecal-matter-investigation-finds-1234954

 

 

McDonald's slows remodeling pace

 

Leslie Patton | Bloomberg

via The Journal Gazette - Nov 29, 2018

 

McDonald's is slowing the pace of domestic restaurant remodels that Chief Executive Officer Steve Easterbrook has championed since he took the helm in 2015.

 

The world's biggest restaurant chain, which had originally planned to update most of its free-standing U.S. locations by 2020, is now giving its franchises until the end of 2022 to include additions like self-order kiosks, new systems for more delivery orders and extra drive-through lanes at some locations.

 

The extended timeline comes as the burger chain faces appears to face pushback from its franchisees, who own and operate more than 90 percent of global locations. Those owners gathered in October to discuss cash flow and financial concerns, and they are scheduled to meet again next month. Although McDonald's has said it will contribute more than half of the funds to upgrade the restaurant locations for remodels completed by the end of 2020 and 40 percent for projects that take another year or two, the costs are still high for restaurant owners...

 

more

http://www.journalgazette.net/business/20181129/mcdonalds-slows-remodeling-pace